Booking Conditions

 

Amphitryon Travel Ltd is a registered travel office with the Cyprus Tourism Organisation with permission to organise outgoing travel since 1994 and a licensed IATA agent since 1998. The following conditions, together with the information set out in the relevant brochure descriptions will form part of your contract with the Company. This contract is made on the terms of these booking conditions, which are governed by the laws of the Republic of Cyprus and the jurisdiction of the Courts of the Republic of Cyprus.

 

1. BOOKING YOUR HOLIDAY

To secure your booking you should complete and sign the Amphitryon Travel Ltd Booking Form and forward to the Company together with the relevant payment (see Section 2 below). A contract will exist when we issue our confirmation invoice. Special requests should be indicated on the booking form. The Company will try and arrange for special requests to be met but these cannot be guaranteed. The Company will not be liable if any special request is not met. If you arrange your holiday direct with the Company all correspondence will be forwarded to the lead passenger on the booking form unless otherwise stipulated. If your booking is made through a travel agent all communications by the Company will be made to that address.

 

2. PAYMENTS

A deposit of 10% of the holiday cost - subject to a minimum of £250 per person and a maximum of £1,500 per booking - plus insurance premium if applicable, is payable together with a completed and signed booking form. Upon receipt of this the Company will forward our confirmation invoice and payment of the balance is due no later than 8 weeks before departure. If the booking is made within 8 weeks of departure, full payment is required at the time of booking. If the holiday is made through a travel agent, all monies paid by the client to the travel agent, under or in contemplation of a contract with Amphitryon Travel Ltd are held by the travel agent as an agent of Amphitryon Travel Ltd. If payment is not received on the due date the holiday or travel arrangements will be liable to cancellation which will lead to loss of deposit. Tickets and other documents will normally be forwarded 10-14 days before date of departure.

 

3. PRICE POLICY

Prices on this website were calculated on the basis of known costs as at 02 January using the exchange rates as advertised in the Bank of Cyprus website on 02 January 2007. The price of unsold holidays may be increased or decreased at any time. The price of your holiday will be confirmed on booking. When you have booked your holiday and paid your deposit or the full amount if you book within eight weeks of departure, the price of your holiday as shown on your confirmation invoice is guaranteed and will not be subject to any changes or surcharges unless you elect to change the confirmed booking (see Clause 5). At no time is the Company liable to give a breakdown of costs due to the nature of the holiday bought by the client. Due to the financial commitments being made by the above Company we regret we are not able to make reductions in holiday prices should the £ strengthen. Those holidays which have not been completed within those date bands detailed within the relevant price panels will be subject to an applicable reduction or increase.

 

4. CANCELLATION BY YOU

Any cancellation by the client must be advised in writing to the Company (signed by the same person who signed the booking form). Cancellation will only come into effect on the day written advice is received by the Company. Recorded or Special Delivery is strongly recommended. Upon receipt the following charges (excluding insurance premiums and amendments charges paid) will be payable by the client, depending upon the number of days prior to departure

Days prior to departure date when written advice of cancellation received

% of holiday payable

Up to 56 Days prior

deposit forfeit

55-43 Days prior

30%

42-27 Days prior

60%

26-14 Days prior

75%

13- 3 Days prior

90%

2-0 Days prior

100%

IMPORTANT: Due to some airline and hotel requirements different cancellation charges may apply and the rates above will not be applicable. In this case the cancellation charges will be advised at the time of booking.

 

5. CHANGES MADE TO A CONFIRMED BOOKING

This facility is available and an administration fee of £50.00 (plus communication charges) per alteration will be charged. Alteration of a booking within 8 weeks of departure date may incur additional costs.

PLEASE NOTE: Most flight tickets cannot be changed without payment of cancellation charges and/or the cost of a replacement ticket.

 

6. ALTERATION TO A CONFIRMED BOOKING WHILST ABROAD

We regret that no credit or refund is possible for any unused services provided in the cost of your holiday. If you decide to alter your travel arrangements whilst abroad this is your own responsibility and Amphitryon Travel Ltd or the Company's Agents are not responsible for any extras or difficulties that may arise with onward travel as a result of such alterations. No credit or refund is possible for any lost, mislaid, stolen or destroyed documents which could be the subject of a claim on your own insurance.

 

7. CANCELLATION OR ALTERATION BY US

We reserve the right to cancel your holiday at any time. In the event of the Company having to alter, amend or cancel the holiday on or before the date when the balance of payment becomes due, you will be offered a choice of an alternative holiday of at least comparable standard if available and if this is not acceptable, a full refund of all monies received by the Company will be due. In accordance with EU Regulation 2111/2005 we are required to advise you of the actual carrier operating your flight. We do this by listing the carriers to be used or likely to be used in the Airline information pages. Any changes to the actual airline after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Such a change is deemed to be a minor change. Circumstances amounting to “force majeure” include any event which we or the supplier of the services in question could not, even with all due care, foresee or avoid such as war or threat of war, civil strife, riot, terrorist activity, industrial dispute, natural or nuclear disaster, fire, sickness, bad weather, the acts of any Government or public authority and all similar events which are beyond our control. It is regretted that under such circumstances there will be no compensation payable. Please note, we are reliant on information provided by the Ministry of Foreign Affairs of the Republic of Cyprus.

 

8. OUR RESPONSIBILITIES

The Company applies all reasonable checks to ensure that those involved in the preparation and provision of your holiday maintain the appropriate standards. The descriptions, information and opinions in this brochure by the Company in respect of airlines, hotels and other suppliers whose services are used are given in good faith, based on the latest information at the time of printing. The Company accepts responsibility for acts/and or omissions of all those in our employment and all those acting as agents. In addition the Company accepts responsibility if you suffer death or personal injury as a direct result of the holiday arrangements failing to be as described and of a reasonable standard. However the Company will not accept responsibility if there has been no fault on the part of the Company or its suppliers and the loss, death or personal injury suffered is attributable to your own acts or omission, to the acts or omissions of a third party not involved with providing the services which make up your holiday or to the unusual or unforeseeable circumstances whose consequences could not have been avoided or anticipated. If any client suffers death, illness or injury whilst overseas arising out of activity which does not form part of the inclusive holiday arrangements or excursion arranged through us, we shall, at our discretion offer assistance, provided we are advised of the incident within 90 days of the occurrence. Where legal action is contemplated, our authority must be obtained prior to commencement of proceedings and be subject to your undertaking to assign any costs recovered or any benefits received under an appropriate insurance policy to ourselves. All assistance is provided subject to a maximum total cost to ourselves of £1000 per booking form. All responsibilities and obligations in respect of carriage by air and sea are limited in the manner provided in the relevant International Conventions. Copies of the relevant International Conventions and the Conditions of Carriage of the Carrier are available on request from our office.

 

9. RESPONSIBILITY OF THE CLIENT

Any passports, visas, health certificates, International Driving Licences and other travel documents required for the holiday must be obtained by the client, whose responsibility it remains to ensure that these are all in order and to meet any additional costs incurred (whether by the client or by the Company on the clients behalf) as a result of failure to comply with such requirements. You are responsible to arrive at stated departure times and places and any loss or damage which you suffer through failure to do so lies with you. The Company has no liability whatsoever to you through your failure to do so. Under EU Regulation 261/2004 you have the rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be published at EU airports and will also be available from airlines. However reimbursement in such cases will not automatically entitle you to a refund of your holiday cost from us. Your right to a refund and/or compensation from us is set out in clause 7. If any payments are due to you from us, any payment made to you by the airline will be deducted from this amount.

 

10. AIRPORT DELAYS

We use the schedule services of the world’s major international airlines. These are rarely subject to lengthy delays. In the unlikely event that this does happen, arrangements for meals, overnight accommodation, etc. should be met by your airline. Conditions of carriage are available on request.

 

11. COMPLAINTS

Most problems can be sorted out straight away if we know about them. If you have a complaint you must report it immediately and directly to the supplier (eg. Hotel Manager), or the emergency contact numbers provided with your travel documents. If you fail to follow this procedure, this may affect your rights under this contract, as we have been deprived of the opportunity to investigate and rectify the problem. If the problem cannot be resolved locally and you wish to complain, full details must be received in writing to: Amphitryon Travel Ltd, P.O.Box 23288, 1680 Nicosia within 21 days of return.