Hotels in Cyprus Booking Conditions

Amphitryon Travel Ltd is a registered travel office with the Cyprus Tourism Organisation since 1994 and a licensed IATA agent since 1998. The following conditions, together with the information set out in the relevant brochure descriptions will form part of your contract with the Company. This contract is made on the terms of these booking conditions, which are governed by the laws of the Republic of Cyprus and the jurisdiction of the Courts of the Republic of Cyprus.

1. BOOKING YOUR ACCOMMODATION

To secure your booking you should complete the Amphitryon Travel Ltd Booking Form and forward to the Company together with the relevant payment (see Section 2 below). A contract will exist when we issue our confirmation invoice and receive full payment. Special requests should be indicated on the booking form. The Company will try and arrange for special requests to be met but these cannot be guaranteed. The Company will not be liable if any special request is not met. All correspondence will be forwarded to the lead passenger on the booking form unless otherwise stipulated. In certain hotels gala dinners during Christmas and New Year's Evenings are obligatory and you will be advised so at the time of booking.

2. PAYMENTS

A deposit of 10% of the holiday cost - subject to a minimum of €250 per person and a maximum of €1,500 per booking, is payable in advance in order to guarantee your reservation. Upon receipt of this the Company will forward our confirmation invoice and payment of the balance is due no later than 5 weeks before arrival. If the booking is made within 5 weeks of arrival, full payment is required at the time of booking. If payment is not received on the due date the reservation will be liable to cancellation which will lead to loss of deposit.

3. PRICE POLICY

Prices on this website were calculated on the basis of known costs as at 17 October 2007. The price of unsold travel arrangements may be increased or decreased at any time. The price of your reservation will be confirmed on booking. When you have booked and paid your deposit or the full amount if you book within five weeks of arrival, the price of your holiday as shown on your confirmation invoice is guaranteed and will not be subject to any changes or surcharges unless you elect to change the confirmed booking (see Clause 5). At no time is the Company liable to give a breakdown of costs due to the nature of the holiday bought by the client.

4. CANCELLATION BY YOU

Any cancellation by the client must be advised in writing to the Company (signed by the same person who made the reservation). Cancellation will only come into effect on the day written advice is received by the Company. Recorded or Special Delivery is strongly recommended. Upon receipt the following charges (excluding insurance premiums and amendments charges paid) will be payable by the client, depending upon the number of days prior to arrival.

IMPORTANT: Due to some airline and hotel requirements different cancellation charges may apply and the rates above will not be applicable. In this case the cancellation charges will be advised at the time of booking.

5. CHANGES MADE TO A CONFIRMED BOOKING

This facility is available and an administration fee of €50.00 (plus communication charges) per alteration will be charged. Alteration of a booking within 5 weeks of arrival date may incur additional costs.

6. ALTERATION TO A CONFIRMED BOOKING WHILST THERE

We regret that no credit or refund is possible for any unused services provided. If you decide to alter your travel arrangements whilst there this is your own responsibility and Amphitryon Travel Ltd is not responsible for any extras or difficulties that may arise with onward travel arrangements as a result of such alterations. No credit or refund is possible for any lost, mislaid, stolen or destroyed documents which could be the subject of a claim on your own insurance.

7. CANCELLATION OR ALTERATION BY US

We reserve the right to cancel your reservation at any time. In the event of the Company having to alter, amend or cancel the reservation on or before the date when the balance of payment becomes due, you will be offered a choice of an alternative accommodation of at least comparable standard if available and if this is not acceptable, a full refund of all monies received by the Company will be due. Any changes to the actual reservation after you have received your tickets will be notified to you as soon as possible and in all cases at check-in. Such a change usually is and is deemed to be a minor change. Circumstances amounting to “force majeure” include any event which we or the supplier of the services in question could not, even with all due care, foresee or avoid such as war or threat of war, civil strife, riot, terrorist activity, industrial dispute, natural or nuclear disaster, fire, sickness, bad weather, the acts of any Government or public authority and all similar events which are beyond our control. It is regretted that under such circumstances there will be no compensation payable. Please note, we are reliant on information provided by the Ministry of Foreign Affairs of the Republic of Cyprus.

8. OUR RESPONSIBILITIES

The Company applies all reasonable checks to ensure that those involved in the preparation and provision of your reservation maintain the appropriate standards. The descriptions, information and opinions in this brochure by the Company in respect of hotels and other suppliers whose services are used are given in good faith, based on the latest information at the time of printing. The Company accepts responsibility for acts/and or omissions of all those in our employment. Amphitryon Travel Ltd acts as an intermediary between hotels and all other contractors offering the services and as such is not liable for any loss, damage or injury sustained.

9. RESPONSIBILITY OF THE CLIENT

Any passports, visas, health certificates, International Driving Licences and other travel documents required for travelling must be obtained by the client, whose responsibility it remains to ensure that these are all in order and to meet any additional costs incurred (whether by the client or by the Company on the clients behalf) as a result of failure to comply with such requirements. You are responsible to arrive at the place of the reservation and any loss or damage which you suffer through failure to do so lies with you. The Company has no liability whatsoever to you through your failure to do so. Under EU Regulation 261/2004 you have the rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be published at EU airports and will also be available from airlines. However reimbursement in such cases will not automatically entitle you to a refund of your reservation cost from us. Your right to a refund and/or compensation from us is set out in clause 7.

10. COMPLAINTS

Most problems can be sorted out straight away if we know about them. If you have a complaint you must report it immediately and directly to the supplier (eg. Hotel Manager), or the emergency contact numbers provided with your travel documents. If you fail to follow this procedure, this may affect your rights under this contract, as we have been deprived of the opportunity to investigate and rectify the problem. If the problem cannot be resolved locally and you wish to complain, full details must be received in writing to: Amphitryon Travel Ltd, P.O.Box 23288, 1680 Nicosia, Cyprus within 21 days.